Frequently Asked Questions
Everything you need to know about our premium fashion and accessories.
What materials are used in Hammonds Flycatcher products?
We pride ourselves on using high-grade, genuine leather and premium fabrics to ensure durability and a sophisticated aesthetic across all our collections.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return and exchange policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange process.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary based on the destination and are calculated at checkout.
How should I care for my leather goods?
To maintain the quality of your leather items, we recommend keeping them away from direct sunlight and moisture. Use a soft, dry cloth for cleaning and apply a leather conditioner periodically.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.